Results
- 90% Completion Rate
- 10x Cost Efficiency
- <8 week to launch
“Rolling out training in under eight weeks without relying on external production vendors has fundamentally changed how we approach learning at Glico Asia Pacific. We can now update and localize content in hours instead of weeks, and that agility is already opening doors to expanding this program across more teams and topics.”
— Jayce Lin, Regional Talent and Development Partner at Glico Asia Pacific
The Challenge
Glico Asia Pacific needed to roll out a regional upskilling initiative across six countries and multiple languages without the long lead times, high production costs, and operational overhead associated with traditional training approaches. The team also required a solution that could be updated frequently and expanded over time as learning needs evolved.
The Solution: Training that scales across teams and regions
Glico selected Bites to deliver microlearning directly inside Microsoft Teams, enabling employees to complete training within their existing workflows. Using Bites AI, the L&D team created and localized content quickly, all in one place.
Phase One: Initial Rollout
The initial rollout focused on delivering a core set of learning content to employees across the region while establishing a repeatable approach for future expansion.
Phase One Scope (KPIs):
- 42 video-based learning bites
- 3 languages (out of 140 available)
- 500+ employees across 6 countries
- Rolled out in under 8 weeks
Compared to traditional approaches, the new workflow enabled:
- Content created in hours instead of weeks
- In-platform localization instead of per-market rebuilds
- Elimination of external video and interactivity vendors
The Results
10× Cost Efficiency
By avoiding traditional video production, custom interactivity development, and repeated localization cycles, the Phase One rollout achieved approximately 10× efficiency compared to a conventional training production model.
90% Completion Rate
The initial rollout achieved a 90% completion rate, indicating strong engagement across countries and validating microlearning delivered directly in the flow of work.
Foundation for Broader Scale
Following the success of the Asia Pacific rollout, Glico plans to expand the program further across its global workforce of approximately 5,600 employees, building on the same content creation and delivery model.
Executive Perspective
“At Glico Asia Pacific, we are committed to fostering a purpose-driven culture where our employees are truly inspired and empowered to go the extra mile. Our partnership with Bites represents a strategic investment in the long-term growth and success of our teams, enabling us to scale learning agility across the region. By integrating personalized, AI-powered development into our learning framework, we are enhancing workforce capabilities and equipping our employees with the skills required to support our agile One Team GAP vision and drive sustained business growth.” – Vanessa Yuen, Regional HR Director at Glico Asia Pacific: