Train Hotel Staff Faster.
Deliver Exceptional Guest Experiences
Bites helps hotel brands onboard, train, and engage frontline teams at scale, with zero friction.
We Get Hotel Training
The hospitality industry faces unique training challenges that traditional LMS platforms simply can’t address:
80% average turnover in hospitality means you’re constantly training new people which costs lots of time and money.
Mobile-first, intuitive training for varying tech comfort levels is critical. Your team shouldn’t need IT degrees to access training.
plug-and-play solutions, not 6-month implementations that disrupt operations.
training that works for housekeepers, front desk staff, and international management teams without expensive translation services.
Without data on what’s working, it’s impossible to optimize training effectiveness. You need visibility into completion rates, performance, and engagement.
Bites is designed for fast-paced hotel environments, where training can't wait.
Your Hotel Training Problems Solved
Mobile-First, No Downloads - Training on the Go
Staff can access training instantly on any device, anywhere on your property. No app downloads, no IT headaches — just immediate access to the training they need.
Short, Video-Based Microlearning Sessions For All
Bite-sized sessions that fit into busy hotel schedules. Cover essential topics like guest service, safety protocols, and operational procedures in digestible formats in multiple languages in an instant.
Real-Time Visibility Into Completion, Performance, and Feedback
Know exactly what’s working and what needs attention. Track progress by department, shift, or individual employee to identify training gaps before they impact guest experience.
Instant Multi-Location Deployment
Roll out training across all properties simultaneously. Update content once, deploy everywhere instantly. Whether you’re managing 5 hotels or 500, new training initiatives reach every employee at the same time.
Ask AI - Instantly Tap Into Your Team's Knowledge Base
Employees can instantly find concise answers and relevant training content pulled exclusively from materials assigned to your staff. Instant access to the information they need to serve guests better.
Hospitality Case Study
“Since implementing Bites, we’ve reduced our front desk onboarding time from 2 weeks to 3 days. New hires are confident and ready to deliver exceptional guest service much faster than before. The mobile-first approach means our staff can review protocols between guest interactions, keeping service standards consistently high.”
Luxury Hotel Chain
“Since implementing Bites, we’ve reduced our front desk onboarding time from 2 weeks to 3 days. New hires are confident and ready to deliver exceptional guest service much faster than before. The mobile-first approach means our staff can review protocols between guest interactions, keeping service standards consistently high.”
Luxury Hotel Chain
“Since implementing Bites, we’ve reduced our front desk onboarding time from 2 weeks to 3 days. New hires are confident and ready to deliver exceptional guest service much faster than before. The mobile-first approach means our staff can review protocols between guest interactions, keeping service standards consistently high.”
Luxury Hotel Chain
reduction in onboarding time
improvement in guest satisfaction scores
completion rate on mandatory training modules
reduction in training-related questions to supervisors
What's a Bite?
See how hospitality training comes to life in bite-sized, engaging modules:
Room Service Protocol
3-minute video + interactive quiz covering proper delivery procedures, guest interaction standards, and upselling techniques
Guest Complaint Handling
Interactive scenarios with branching conversations that teach de-escalation techniques and resolution strategies
Safety Procedures
Step-by-step visual guides for emergency protocols, equipment usage, and incident reporting
Housekeeping Standards
Video demonstrations of room preparation, cleaning protocols, and quality checkpoints
Front Desk Operations
Check-in/check-out procedures, system navigation, and guest service excellence
Each Bite is designed to be completed in under 5 minutes, making it easy for staff to learn during brief breaks or between guests.
Proven ROI for Hotels
Engagement
Staff love bite-sized learning that respects their time and busy schedules.
Retention
Staff will retain 95% of your video’s message compared to 10% when reading the text version.
Staff love bite-sized learning that respects their time and busy schedules.
Staff love bite-sized learning that respects their time and busy schedules.
Let's Talk
Hotel Training
Ready to simplify training and improve guest satisfaction?
Transform your hotel’s training approach with mobile-first microlearning that your staff will actually use. Reduce turnover, improve guest satisfaction, and gain real-time visibility into training effectiveness across all your properties.
