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Train Retail Teams Faster. Drive Sales on
Every Floor.

Bites microlearning platform helps retail brands onboard, train, and upskill frontline staff across locations, turning every associate into a sales driver.

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Black and white image displaying the text "CAROLINA LEMKE BERLIN," possibly a logo or brand name. No people, landmarks, or buildings are visible.

We Get Retail Training

The retail industry faces unique training challenges that traditional LMS platforms simply can’t address:

High Turnover

60% retail turnover rate annually means you’re constantly training new people while maintaining sales standards

Your associates can’t spend hours in training rooms when customers need help and sales goals are calling.

New collections, seasonal promotions, and product launches happen weekly. Staff knowledge must keep pace with inventory.

From new hires to seasoned associates, your team needs training that works for everyone without complex navigation.

Without data on completion rates and knowledge retention, you can’t optimize sales performance or customer service quality.

In retail, speed and consistency win. That’s exactly what Bites delivers.

See how it works

How Bites Transforms Retail Training

Mobile-First, No Downloads - Training on the Sales Floor

Staff can access training instantly on any device, anywhere in your store. No app downloads, no IT complications. Your team has immediate access to product knowledge and sales techniques.

Short, Video-Based Microlearning Sessions That Stick

Bite-sized trainings that fit between customers and during quiet periods. Cover essential topics like product features, sales techniques, and customer service in digestible formats available in multiple languages instantly.

Real-Time Visibility Into Performance and Knowledge Gaps

Know exactly which associates are ready to sell and which need additional support. Track progress by department, store, or individual employee to identify training gaps before they impact sales or customer satisfaction.

Instant Multi-Location Deployment

Roll out training across all stores simultaneously. Update product information once and deploy it everywhere instantly. Whether you’re managing five stores or 500, new product launches and training initiatives reach every associate at the same time.

Instantly Tap Into Your Product Knowledge Base with AI Support

Associates can instantly find concise answers about products, policies, and procedures pulled exclusively from materials assigned to your staff. 

Customer Story

Carolina Lemke (CL) is a retailer of sunglasses and other optical products; they have a global presence, spanning the US, Mexico, Spain, the UK, and Israel. Liad Yeoshua, VP of Business Development at Carolina Lemke, first approached Bites in 2019, after seeking a remote training solution for sales enablement and onboarding his frontline employees. “Bites is now fully entrenched in our organization and it reaches employees at every point of their training journey, from onboarding, to sales enablement training for launching new products” and the completion rates approach 100% on key training units. With initial local success, Liad then decided to work with the local CL branches to deploy Bites globally, and has had Bites translated and launched in Spain, Mexico, and Panama.”

Global Retailer

Carolina Lemke (CL) is a retailer of sunglasses and other optical products; they have a global presence, spanning the US, Mexico, Spain, the UK, and Israel. Liad Yeoshua, VP of Business Development at Carolina Lemke, first approached Bites in 2019, after seeking a remote training solution for sales enablement and onboarding his frontline employees. “Bites is now fully entrenched in our organization and it reaches employees at every point of their training journey, from onboarding, to sales enablement training for launching new products” and the completion rates approach 100% on key training units. With initial local success, Liad then decided to work with the local CL branches to deploy Bites globally, and has had Bites translated and launched in Spain, Mexico, and Panama.”

Global Retailer

Carolina Lemke (CL) is a retailer of sunglasses and other optical products; they have a global presence, spanning the US, Mexico, Spain, the UK, and Israel. Liad Yeoshua, VP of Business Development at Carolina Lemke, first approached Bites in 2019, after seeking a remote training solution for sales enablement and onboarding his frontline employees. “Bites is now fully entrenched in our organization and it reaches employees at every point of their training journey, from onboarding, to sales enablement training for launching new products” and the completion rates approach 100% on key training units. With initial local success, Liad then decided to work with the local CL branches to deploy Bites globally, and has had Bites translated and launched in Spain, Mexico, and Panama.”

Global Retailer
70%

reduction in training time away from the sales floor

35%

improvement in product knowledge assessment scores

92%

completion rate on mandatory training modules

55%

reduction in associate questions to management

What's a Bite?

See how retail training comes to life in bite-sized, engaging modules:

Product Knowledge Essentials

3-minute video covering key features, benefits, and selling points for new arrivals with interactive product matching exercises

Customer Service Excellence

Interactive scenarios teaching greeting standards, needs assessment techniques, and handling returns or exchanges

Visual Merchandising Standards

Step-by-step demonstrations of display setup, product placement, and seasonal merchandising guidelines

POS System Training

Quick walkthroughs of transaction processing, discount applications, loyalty program enrollment, and common troubleshooting

Loss Prevention Awareness

Essential training on identifying suspicious behavior, proper security procedures, and inventory protection techniques

Upselling and Cross-selling Techniques

Scenario-based training on suggesting complementary items, building outfit combinations, and maximizing transaction value

See how it works

Each Bite is designed to be completed in under 5 minutes, making it easy for associates to learn during brief breaks between customers.

See how it works

Proven ROI
for Retail

Employee
Engagement
0 %

Staff love bite-sized learning that respects their time and fits their busy schedules.

Greater
Retention
0 %

Staff retain 95% of video content compared to 10% when reading text-based training materials.

0
-
0 %
Reduction in Onboarding Cost

Streamlined digital training reduces training time and accelerates time-to-productivity for new hires.

Reduction in Content Creation Time and Cost
0 %

Our AI-powered content creation tools make it easy to develop professional training materials quickly and efficiently.

Let's Talk Retail Training

Ready to turn training into sales impact?

Value Summary: Transform your retail training approach with mobile-first microlearning that actually works on the sales floor. Reduce turnover, improve product knowledge, boost sales performance, and gain real-time visibility into training effectiveness across all your locations.

Talk to a Retail Training Specialist
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