Flattening the Turnover Curve: The Critical Role of Onboarding in Frontline Employee Retention

Victoria Worcman

February 4, 2025

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Table of Contents

Frontline industries are facing a massive retention crisis—and the numbers don’t lie. Our latest research with UKG is one of the largest workforce studies ever conducted, analyzing data from over 13.5 MILLION employees, reveals that 65% of new hires don’t even make it to their first work anniversary, with nearly 40% leaving within the first 90 days.

This level of attrition isn’t just disruptive—it’s expensive, costing businesses millions in hiring, training, lost productivity, and reduced morale. But there’s a way to flatten the turnover curve—and it starts with better onboarding.

What’s Inside the Research?

📊 The Data Behind the Problem – A deep dive into turnover rates across industries like retail, hospitality, and manufacturing.

💸 The True Cost of High Turnover – How excessive churn is impacting operational and financial health.

🚀 The Onboarding Advantage – How structured pre-onboarding and onboarding strategies can reduce turnover by 15-25% and save millions annually.

Actionable Strategies – Tech-driven, cost-effective approaches to engage and retain Gen Z and millennial frontline employees.

Retention starts with action – get the insights now!

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